TERMS AND CONDITIONS – Centro Studi Italiani - Urbania
- PAYMENT AND CANCELLATION
1.1 In order to confirm the application, students are required to pay a deposit equivalent to 20% of the tuition fee of their course. The payment can be made by bank transfer or PayPal. The balance of the course can be paid before the arrival at school by bank transfer or PayPal or on the first day at the school by cash or credit card.
1.2 In the case of private classes and online courses, students are required to pay the total amount before the beginning of their course.
1.3 All courses will start on the published dates (please see our website). No reductions or refunds apply in case of late arrivals, early departures or missed classes.
1.4 It is possible to cancel the application within 14 days from the payment of the deposit. Within this period, the deposit can be entirely refunded, only bank charges will be deducted. After this period, the deposit will not be refunded, but students can choose whether to use it for a new application or to give it to someone else at their own discretion, no later than the current year.
1.5 If the cancellation is due to reasons of force majeure, not attributable to the student nor to the school (for instance restrictions due to Covid-19), the school will provide the student with a voucher equal to the amount already paid, to spend for a different kind of course (for example online courses) or in a different period (period of validity to be defined).
1.6 Centro Studi Italiani reserves the right to cancel the booking reimbursing the payment already made.
1.7 If the cancellation is made by the student after the beginning of the course, the school will not refund the payment, but the remaining amount can be used for another course in another period during the current year.
- COURSES AND PRICES
2.1 In addition to the cost of the course, Centro Studi Italiani charges a registration fee of €65 which includes: placement test, teaching materials, certificate of attendance, final exam (if requested), student ID (which allows Urbania students to have discounts in cafés, restaurants and shops around town), documents for Visa application (if needed), housing research and assistance (if needed), insurance during activities, access to the digital learning platform, access to Centro Studi Italiani app (expected release June 2021).
2.2 All prices include VAT.
2.3 On national holidays the school is closed. For those days there will be no reimbursements.
2.4 If a student applies for a group course but ends up being alone, group classes will be converted into individual lessons until reaching the paid amount. Afternoon classes will not be guaranteed.
2.5 The school reserves the right to suspend a course for didactic reasons: in the case of long terms courses, students might be asked to wait some weeks until the level of the class returns to be suitable for them.
2.6 In the case of long-term courses, students can ask the school to interrupt their course for no more than 2 weeks and no more than twice during the all period of the course. The interruption has to be motivated and confirmed by the students’ office.
2.7 The private class schedule can be modified no later than 24 hours before the planned date, otherwise the class will be charged.
- LIABILITY AND INSURANCE
3.1 Centro Studi Italiani has liability insurance for anything that might happen to students inside the school.
3.2 Students are liable for any damage caused to the school, its facilities or accommodation.
3.3 Centro Studi Italiani is not responsible for any accident, illness, theft or loss of objects that happen outside the school.
3.4 The European Health Insurance Card (EHIC) allows students coming from EU countries to receive medical assistance.
3.5 For students from non-EU countries, it is recommended to request medical insurance directly in their countries.
4.1 Students who need a Visa have to request all the necessary documents from the Italian Embassy in their country.
4.2 Centro Studi Italiani will send all documents related to the application to the course and the declaration of hospitality to the visa applicant upon payment of the total amount of the course. The payment has to be done within 7 days from the registration.
4.3 Once the Visa has been obtained, it is not possible to either cancel or change the dates of the course for which the visa has been given. If the student does not attend classes for two consecutive days without informing the school beforehand, the school will assume the responsibility of informing the police about the student’s unjustified absence.
4.4 In case of Visa refusal, Centro Studi Italiani will refund the entire amount and will only deduct €100 for secretarial costs. In this case, Centro Studi Italiani will ask for the Visa refusal letter from the Embassy. If the visa is obtained and the student cancels the course, there will be no refund.
5.1 Centro Studi Italiani provides support to students looking for accommodation in fully-furnished apartments (single or double room) or with host families, according to students’ needs and preferences.
5.2 The balance of the housing fee can be paid before arrival by bank transfer or upon arrival at the school by cash or credit card.
5.3 Centro Studi Italiani functions as intermediary between students and landlords and provides assistance for any needs related to the housing.
5.4 Centro Studi Italiani is not responsible for any property damage or injury inside the housing facilities.
5.5 For long-term bookings the school can require a deposit that will be entirely refunded if the units will not present any damage.
6.1 Students under the age of 18 can only apply for our courses with explicit written authorization of their parents or guardians.
6.2 Minors will exclusively live in host families with double or single room occupancy (B&B, HB o FB).
- PHOTOGRAPHS AND VIDEO
7.1 Centro Studi Italiani reserves the right to use photographs and videos taken during classes or activities (excursions, concerts, etc.) for promotional purposes only. The student can refuse to be photographed with a written statement given to the school upon registration.
- EXCURSIONS AND EXTRA ACTIVITIES
8.1 Once at school, students can sign up for extra activities such as excursions, cooking classes, ceramic classes, tastings, guided tours, etc. Registration and payment must be made at the school office.
8.2 In case of cancellation from one of the activities, the student must inform the office no later than 24 hours before the date in order to be refunded, otherwise the amount paid will not be refunded.
8.3 In the case of Urbania school, the cancellation from an excursion must be made on Tuesday morning at the latest (1 pm) for excursions taking place on Wednesday afternoon and on Friday morning at the latest (1 pm) for those taking place on Sunday. Only in those cases, can the student be refunded.
8.4 If the minimum number of participants has not been reached, the school reserves the right to cancel extra activities or excursions and refund the student.
9.1 The student agrees to the treatment and management of his personal data as stated by the GDPR – General Data Protection Regulation and Law 101/2018.
9.2 Centro Studi Italiani will use personal data only for administrative and internal marketing purposes.